covid 19 sop

Our Pearson VUE-owned and operated Pearson Professional Centers (PPCs) are currently open in Australia. We will continue to deliver exams to any independent third-party test centers (PVTC and PVTC Selects) who have the ability to operate within Australia.

If you exhibit symptoms upon arrival at the test center, you may be asked to reschedule your exam for another time when in full health.

Please note: availability is limited at this time because we are following social distancing guidelines and government guidance. Please log in to your online candidate profile to search for a variety of .

Many of our independent third-party test centers (Pearson VUE Authorized Test Centers and Pearson VUE Authorized Test Center Selects) located in Bahrain have limited or suspended their testing capacity in response to the local COVID-19 circumstances. If a test center closes due to COVID-19, candidates will receive a cancellation email.

If testing centers in Bahrain are accepting appointments, they may institute additional precautionary measures to protect candidates and employees during this time.

Test delivery is currently suspended at the Pearson VUE-owned and operated Pearson Professional Center (PPC) located in Sao Paulo, Brazil. We will resume exam delivery services when it is determined safe to do so based on local conditions.

Candidates will receive email cancellations, and they can attempt to reschedule exams at a later date at PearsonVUE.com. Candidates with canceled exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

We will continue to deliver exams to any independent third-party test centers (PVTC and PVTC Selects) who still have the ability to operate within Brazil. Due to the unpredictability of test center availability at this time, we encourage you to confirm your appointment with the scheduled test center in advance.

Some Pearson VUE-owned and operated Pearson Professional Centers are available for testing in Canada. We will continue to deliver exams to any independent third-party test centers (PVTC and PVTC Selects) who have the ability to operate within Canada.

If you exhibit symptoms upon arrival at the test center, you may be asked to reschedule your exam for another time when in full health.

You must bring and wear your own face mask while at a Pearson VUE-owned test center and throughout your exam. Any surgical or cloth face mask, including a homemade face mask, is acceptable as long as your nose and mouth are fully covered. Candidates without a face mask will be denied testing services. We are unable to provide face masks to candidates.

Please note: availability is limited at this time because we are following social distancing guidelines and government guidance. Please log in to your online candidate profile to search for a variety of dates and locations to schedule your exam and visit our FAQ page for more information.

Our Pearson VUE-owned and operated Pearson Professional Centers (PPCs) are currently open in China.

In order to be admitted into the test center, candidates must acknowledge both that they meet certain health requirements and that they will follow health and safety guidelines while testing.

• You must show your health monitor app (updated on the date of the test) before entering the test center (you may have to show to building landlord in addition to Pearson VUE).
• You will have your temperature taken with a contactless thermal sensor at your forehead (this may be taken by building landlord in addition to Pearson VUE). If your temperature is above 37.3 Celsius, you will be asked to reschedule your exam for a different day (free of charge).
• Bring and wear your own face mask in the testing room. The mask will be inspected prior to entering the test room.
• Stay > 1m away from other people in the waiting area and during the admissions process.

*Please note that the test center will log the temperature data and health code of test-takers for two months. However, if 1) you dispute with regard to attendance of the test in 2 months 2) you are suspected to be infected or 3) there is a request from authorities, then your health log will be maintained until no longer reasonably required.

We will continue to deliver exams to any independent third-party test centers (PVTC and PVTC Selects) who still have the ability to operate within China. Candidates can register for exams at PearsonVUE.com. Due to the unpredictability of test center availability at this time, we encourage you to confirm your appointment with the scheduled test center in advance.

Pearson VUE does not operate a company-owned test center in Denmark. We will continue to deliver exams to any independent third-party test centers (PVTC and PVTC Selects) who have the ability to operate within Denmark.

If you exhibit symptoms upon arrival at the test center, you may be asked to reschedule your exam for another time when in full health.

Please note: availability is limited at this time because we are following social distancing guidelines and government guidance. Please log in to your online candidate profile to search for a variety of dates and locations to schedule your exam and visit our FAQ page for more information.

Our Pearson VUE-owned and operated Pearson Professional Centers (PPCs) are currently open in France. We will continue to deliver exams to any independent third-party test centers (PVTC and PVTC Selects) who have the ability to operate within France.

If you exhibit symptoms upon arrival at the test center, you may be asked to reschedule your exam for another time when in full health.

You must bring and wear your own face mask while at a Pearson VUE-owned test center and throughout your exam. Any surgical or cloth face mask, including a homemade face mask, is acceptable as long as your nose and mouth are fully covered. Candidates without a face mask will be denied testing services. We are unable to provide face masks to candidates.

Please note: availability is limited at this time because we are following social distancing guidelines and government guidance. Please log in to your online candidate profile to search for a variety of dates and locations to schedule your exam and visit our FAQ page for more information.

Our Pearson VUE-owned and operated Pearson Professional Centers (PPCs) are currently open in Germany. We will continue to deliver exams to any independent third-party test centers (PVTC and PVTC Selects) who have the ability to operate within Germany.

If you exhibit symptoms upon arrival at the test center, you may be asked to reschedule your exam for another time when in full health.

You must bring and wear your own face mask while at a Pearson VUE-owned test center and throughout your exam. Any surgical or cloth face mask, including a homemade face mask, is acceptable as long as your nose and mouth are fully covered. Candidates without a face mask will be denied testing services. We are unable to provide face masks to candidates.

Please note: availability is limited at this time because we are following social distancing guidelines and government guidance. Please log in to your online candidate profile to search for a variety of dates and locations to schedule your exam and visit our FAQ page for more information.

Test delivery is currently suspended at the Pearson VUE-owned and operated Pearson Professional Centers throughout Greece. We will resume exam delivery services when it is determined safe to do so based on local conditions.

Candidates will receive email cancellations, and they can attempt to reschedule exams at a later date at PearsonVUE.com. Candidates with canceled exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

We will continue to deliver exams to any independent third-party test centers (PVTC and PVTC Selects) who still have the ability to operate within Greece. Due to the unpredictability of test center availability at this time, we encourage you to confirm your appointment with the scheduled test center in advance.

Some Pearson VUE-owned and operated Pearson Professional Centers are available for testing in India. We will continue to deliver exams to any independent third-party test centers (PVTC and PVTC Selects) who have the ability to operate within India.

If you exhibit symptoms upon arrival at the test center, you may be asked to reschedule your exam for another time when in full health.

You must bring and wear your own face mask while at a Pearson VUE-owned test center and throughout your exam. Any surgical or cloth face mask, including a homemade face mask, is acceptable as long as your nose and mouth are fully covered. Candidates without a face mask will be denied testing services. We are unable to provide face masks to candidates.

Please note: availability is limited at this time because we are following social distancing guidelines and government guidance. Please log in to your online candidate profile to search for a variety of dates and locations to schedule your exam and visit our FAQ page for more information.

Our Pearson VUE-owned and operated Pearson Professional Centers (PPCs) are currently open in Israel. We will continue to deliver exams to any independent third-party test centers (PVTC and PVTC Selects) who still have the ability to operate within Israel.

If you exhibit symptoms upon arrival at the test center, you may be asked to reschedule your exam for another time when in full health.

You must bring and wear your own face mask while at a Pearson VUE-owned test center and throughout your exam. Any surgical or cloth face mask, including a homemade face mask, is acceptable as long as your nose and mouth are fully covered. Candidates without a face mask will be denied testing services. We are unable to provide face masks to candidates.

Please note: availability is limited at this time because we are following social distancing guidelines and government guidance. Please log in to your online candidate profile to search for a variety of dates and locations to schedule your exam and visit our FAQ page for more information.

The Italian government has expanded its strict quarantine measures to include the entire country. The most recent restrictions announced March 9 include a ban on all public gatherings and the closure of all cinemas, theaters, concert halls, libraries, and museums, as well as the quarantine of anyone with a fever above 37.5 degrees Celsius (99.5 degrees Fahrenheit) and anyone who’s tested positive for the virus. Italy has also banned travel and closed all schools, day-care facilities, and universities, until mid-March at the earliest.

Pearson VUE does not operate a company-owned test center in Italy. We have been in close contact with our independent third-party test centers (Pearson VUE Authorized Test Centers and Pearson VUE Authorized Test Center Selects) concerning the situation in Italy. Based on the current government guidance in Italy, we are canceling any existing exam appointments. New registrations have also been suspended. We will work to reschedule candidates once it has been determined safe to resume exam delivery.

Our Pearson VUE-owned and operated Pearson Professional Centers (PPCs) are currently open in Japan.

We will continue to deliver exams to any independent third-party test centers (PVTC and PVTC Selects) who still have the ability to operate within Japan.

Candidates who exhibit symptoms upon arrival at the test center may be asked to reschedule their exam for another time when in full health.

Japan’s Ministry of Health, Labour and Welfare COVID-19 Guidance urges cooperation from business owners in preventing the spread of the disease, and specifically asks business owners holding events “to prevent the spread of infection, such as encouraging participants to wash their hands, installing alcohol disinfectants, and asking those who have symptoms such as colds not to participate”.

Pearson VUE does not operate a company-owned test center in Malaysia. We will continue to deliver exams to any independent third-party test centers (PVTC and PVTC Selects) who still have the ability to operate within Malaysia.

Candidates who exhibit symptoms upon arrival at the test center may be asked to reschedule their exam for another time when in full health.

Please note: availability is limited at this time because we are following social distancing guidelines and government guidance. Please log in to your online candidate profile to search for a variety of dates and locations to schedule your exam and visit our FAQ page for more information.

Test delivery is currently suspended at the Pearson VUE-owned and operated Pearson Professional Center (PPC) in Mexico City. We will resume exam delivery services when it is determined safe to do so.

Affected candidates will receive email cancellations, and they can attempt to reschedule exams at a later date at PearsonVUE.com. Candidates with canceled exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

We will continue to deliver exams to any independent third-party test centers (PVTC and PVTC Selects) who still have the ability to operate within Mexico. Due to the unpredictability of test center availability at this time, we encourage you to confirm your appointment with the scheduled test center in advance.

Pearson VUE does not operate a company-owned test center in New Zealand. We will continue to deliver exams to any independent third-party test centers (PVTC and PVTC Selects) who have the ability to operate within New Zealand.

If you exhibit symptoms upon arrival at the test center, you may be asked to reschedule your exam for another time when in full health.

Please note: availability is limited at this time because we are following social distancing guidelines and government guidance. Please log in to your online candidate profile to search for a variety of dates and locations to schedule your exam and visit our FAQ page for more information.

Test delivery is currently suspended at the Pearson VUE-owned and operated Pearson Professional Centers throughout the Philippines. We will resume exam delivery services when it is determined safe to do so based on local conditions.

Candidates will receive email cancellations, and they can attempt to reschedule exams at a later date at PearsonVUE.com. Candidates with canceled exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

We will continue to deliver exams to any independent third-party test centers (PVTC and PVTC Selects) who still have the ability to operate within the Philippines. Due to the unpredictability of test center availability at this time, we encourage you to confirm your appointment with the scheduled test center in advance.

Many of our independent third-party test centers (Pearson VUE Authorized Test Centers and Pearson VUE Authorized Test Center Selects) located in Saudi Arabia have limited or suspended their testing capacity in response to the local COVID-19 circumstances. If a test center closes due to COVID-19 circumstances, candidates will receive a cancellation email.

If testing centers in Saudi Arabia are accepting appointments, they may institute additional precautionary measures to protect candidates and employees during this time.

Test delivery is currently suspended at the Pearson VUE-owned and operated Pearson Professional Centers throughout South Africa. We will resume exam delivery services when it is determined safe to do so based on local conditions.

Candidates will receive email cancellations, and they can attempt to reschedule exams at a later date at PearsonVUE.com. Candidates with canceled exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

We will continue to deliver exams to any independent third-party test centers (PVTC and PVTC Selects) who still have the ability to operate within South Africa. Due to the unpredictability of test center availability at this time, we encourage you to confirm your appointment with the scheduled test center in advance

Based on guidance from the Singapore Government, Pearson VUE or its building owners are instituting temperature checks and collecting travel information from candidates entering its company-owned test centers in Singapore. In addition, it’s likely that our third-party Singapore test center network may institute similar requirements.

• If you are traveling from another country and have not quarantined for the required 14 days, please reschedule your exam.
• If you are exhibiting symptoms upon entering our test center, you will be asked to wear a mask or take your test in a separate room.
• If you have a fever above 37.5 degrees Celsius, you will not be allowed entry into the test center and will be asked to reschedule your exam.

Candidates who are asked to reschedule their exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

The government of South Korea and the city of Seoul, specifically, have released COVID-19 guidance instructing entities to refrain from hosting large events. As a result of this guidance, we have reduced the number of candidates allowed to test at the Pearson VUE-owned and operated Pearson Professional Center (PPC) at any given time to restrict large groups of testing candidates.

Please note that our independent third-party test centers (Pearson VUE Authorized Test Centers and Pearson VUE Authorized Test Center Selects) located in areas of the virus’s spread may independently determine to close their test centers.

Test delivery is currently suspended at the Pearson VUE-owned and operated Pearson Professional Centers throughout Spain. We will resume exam delivery services when it is determined safe to do so based on local conditions.

Candidates will receive email cancellations, and they can attempt to reschedule exams at a later date at PearsonVUE.com. Candidates with canceled exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

We will continue to deliver exams to any independent third-party test centers (PVTC and PVTC Selects) who still have the ability to operate within Spain. Due to the unpredictability of test center availability at this time, we encourage you to confirm your appointment with the scheduled test center in advance.

Test delivery is currently suspended at the Pearson VUE-owned and operated Pearson Professional Center (PPC) in Istanbul, Turkey. We will resume exam delivery services when it is determined safe to do so.

Affected candidates will receive email cancellations, and they can attempt to reschedule exams at a later date at PearsonVUE.com. Candidates with canceled exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

We will continue to deliver exams to any independent third-party test centers (PVTC and PVTC Selects) who still have the ability to operate within Turkey. Due to the unpredictability of test center availability at this time, we encourage you to confirm your appointment with the scheduled test center in advance.

Many of our independent third-party test centers (Pearson VUE Authorized Test Centers and Pearson VUE Authorized Test Center Selects) located in United Arab Emirates have limited or suspended their testing capacity in response to the local COVID-19 circumstances.

If a test center closes due to COVID-19 circumstances, candidates will receive a cancellation email.

If testing centers in the United Arab Emirates are accepting appointments, they may institute additional precautionary measures to protect candidates and employees during this time.

Some Pearson VUE-owned and operated Pearson Professional Centers are available for testing in the United States. We will continue to deliver exams to any independent third-party test centers (PVTC and PVTC Selects) who have the ability to operate within the United States.

If you exhibit symptoms upon arrival at the test center, you may be asked to reschedule your exam for another time when in full health.

You must bring and wear your own face mask while at a Pearson VUE-owned test center and throughout your exam. Any surgical or cloth face mask, including a homemade face mask, is acceptable as long as your nose and mouth are fully covered. Candidates without a face mask will be denied testing services. We are unable to provide face masks to candidates.

Please note: availability is limited at this time because we are following social distancing guidelines and government guidance. Please log in to your online candidate profile to search for a variety of dates and locations to schedule your exam and visit our FAQ page for more information.

Some Pearson VUE-owned and operated Pearson Professional Centers are available for testing in the UK. We will continue to deliver exams to any independent third-party test centers (PVTC and PVTC Selects) who have the ability to operate within the UK.

If you exhibit symptoms upon arrival at the test center, you may be asked to reschedule your exam for another time when in full health.

We strongly recommend that you wear a face mask or face covering in the test center and while taking your test to protect yourself and others. We are unable to provide face masks to candidates.

Please note: availability is limited at this time because we are following social distancing guidelines and government guidance. Please log in to your online candidate profile to search for a variety of dates and locations to schedule your exam and visit our FAQ page for more information.